SAP to increase support fees in January to offset inflation costs

SAP is upping the price of support fees for a raft of agreements to offset the rising cost of doing business, it confirmed to The Register. “Today’s macroeconomic environment of high inflation rates reflected across regional price indices is broadly impacting companies around the globe,” a spokesperson for the German …

[Anonymous Coward]

inflation... v1 -> v2

[Anonymous Coward]

We have asked analysts and SAP user groups to comment.

Surely their agreements with SAP forbid this?

[Lost In Clouds of Data]

What "support"?

It took, on average, 3 months for them to add new users to the Hana DB.

That was until they screwed up last time and gave one of the accounts too many rights which I instantly seized upon to give my own account the same level of privilege (I am the manager, so fair dues).

Now it takes me 5 minutes to create new users...