I'm a vet and happen to live in the city in question.
This software is a bad joke, and for 4 months vets couldn't get service (care,test,surgery,or meds) untill they rolled back to the old system. Then the VA had to play catch up to begin services again.
During this catch up period, the VA had to use actual paper processes to get things done. And it worked (paper that is).
40 Billion over cost estimates is fucking ridiculous. How many trees have to be cut down and how many Vets have to die waiting for services that they are entitled to, to justify this shit.
Maybe the VA should invest 49 billion in basic services, care, pencils and paper, and dump the "New and Improved" clusterFuck.
One can only hope and pray.....