I have arrived in an alternate universe without realising it?
Chatbots are the most useless pile of steaming software code ever conceived or written.
It's like phoning a company to enquire about something, and having to endure 40 minutes of being on hold listening to "did you know you can use our website to answer almost all of your enquiries...." Really? Do you think I would be wasting my life on hold for 40 minutes if I could do what I want to do on your website? That's why I am fecking well phoning you!