back to article Capgemini wins £30m deal to work on UK customs

Capgemini has won a contract worth a maximum of £30m to integrate the UK tax collector's much-delayed customs platform with its other systems. The award is part of a tranche of deals potentially worth more than £100m awarded in the last month, including a further Capgemini agreement to integrate controversial Brexit-related …

  1. Tubz Silver badge

    So in real money, it will be near £100m and be late by numerous years and not work, standard Crapgemini contract.

    1. Lars Silver badge


      That is also a standard crap comment.

      I delivered and produced software for more than 40 years, and I know, like everybody else who has delivered software to customers, that "two are needed for tango".

      And something that always seem to happen is that new features are needed and added, more time is needed and more money too. Things happen often outside anybody's control among those involved with the project.

      The more "crap" the people in the customer organisation are the harder it gets.

      And "crap" includes an organisation where every decision takes ages.

      One thing is for sure, those who deliver want it to happen rather sooner than later.

  2. Andy E

    CTC Delivery?

    In the context of this article what does "CTC delivery" mean? Counselling and Testing Centre? One will certainly be needed as this has all the hallmarks of yet another Government led IT disaster.

    1. hoola Silver badge

      Re: CTC Delivery?

      Ah but there you are wrong, this is simply business as usual.

      These projects are never a failure until the money has been paid and years after the original completion date has passed....

    2. Anonymous Coward
      Anonymous Coward

      Re: CTC Delivery?

      I'm guessing CTC refers to the Common Transit Convention

    3. Anonymous Coward
      Anonymous Coward

      Re: CTC Delivery?

      Cyclist Touring Club...

      In this case, think Deliveroo crossed with an Onion Johnny

  3. Doctor Syntax Silver badge

    One of the most telling aspects of this is that it wasn't designed to be integrated with the rest of the systems from the start.

    1. Anonymous Coward
      Anonymous Coward

      > One of the most telling aspects of this is that it wasn't designed to be integrated with the rest of the systems from the start.

      It probably was. But the system was no doubt deemed "too expensive". So savings were demanded. So they found a way to save about £10m (Which now results in a cost of £30m to add back the functionality because it's less efficient to do it later.) But "savings" were made and a politician was able to congratulate themselves.

      Or something like that. :-)

    2. Anonymous Coward
      Anonymous Coward

      This would be the case if it were true, but it isn't. CDS is highly integrated with all of HMRC's systems. Moreso than almost anything else in the place actually.

      "Integration" in this case is more of a contractual term that may be better read as "delivery" or "build" - it simply implies another layer of components and procurement underneath the prime "integration" contract. Some will be custom, some will be cots, some will be glue. The contract is to run those subcontracts, pull it all together and deliver it.

      The problem with CDS is that back when it was specced in 2013 Brexit wasn't even a word, so it was very much defined with the rest of the world in mind. Then of course it suddenly needed to handle something like 100x more submissions of about 10,000x more varieties, from a set of companies that were barely even in the hierarchy for the backing datastore. And it needed to do that in the space of two to three years. This happened within touching distance of the originally-designed CDS being delivered, and within months of the originally-planned decommissioning of CHIEF (the previous system). So just about the worst case scenario.

      The fact this has only cost an eight figure sum and six years to tidy up is a miracle.

      1. Doctor Syntax Silver badge

        Thanks for your explanation. So yet another consequence of a project (Brexit) undertaken without a feasibility study.

  4. macjules

    More jobs for les garçons

    I see Brexit is going to plan then.

    1) Vote to leave the EU

    2) Realise we do not have a proper customs system in place

    3) Get an EU company to build it.

    1. heyrick Silver badge

      Re: More jobs for les garçons

      "Get an EU company to build it."

      Just like the Brexit black passports...

  5. David Lewis 2

    How much?

    £30m for a one line script … “The Computer Says No”.

    Nice work if you can get it.

  6. spireite Silver badge


    An oxymoron if ever there was...

    ... because their costs are never capped

    1. Doctor Syntax Silver badge

      Re: Capgemini....

      But a twice the number you first thought of is a good starting point.

  7. Anonymous Coward
    Anonymous Coward

    "the French outsourcing outfit"

    Man you are going to be in for a *shock* when you visit Telford.

    1. Anonymous Coward
      Anonymous Coward

      Even more shocked when you visit Southend-On-Sea where the Customs and Excise work (including CHIEF and CDS) has been based for many many years. Cap have had a finger in this pie for 15+ years now anyway.

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