Work chat app Slack suffers services outage Slack has fallen over for a subset of users, as the messaging platform admitted that "something's not quite right" with a number of its critical services. The outage coincides with the return to work from a three-day weekend for many of the company's US users. Signs that all was not running perfectly were posted on Down …
What else is there? Teams is universally derided as being complete rubbish. Google are lacking features, although they are coming along. There are a plethora of less popular players, some of which are ok but lack integrations. Slack has its issues to be sure. But there isn't much real competition out there.
I just asked a question, no idea why so many downvotes - I'm just not seeing Slack any more.
I work with multiple customers of all sizes, so I must be seeing a fairly representative sample of technology in use. I'm seeing Zoom and Teams. Most communication is by email. I've used Google hangouts (is that still the name?) once. Webex for large companies that haven't got round to using something better (PWC).
... if not longer.
For some reason, it seems significantly worse when you use the mobile app, as compared to the desktop/web version.
During Christmas 2020, the app was effectively completely unusable: channels wouldn't load, messages wouldn't send - or would send, but still show up as a draft after being sent.
And the same during Christmas 2021. Which makes me think that there's some sort of bottleneck in their "app" infrastructure, which has a bad tendency to show itself over the festive holidays when a lot of people switch over to using their mobile to access Slack.
Certainly, things improved straight after the festive holidays for both 2020 and 2021.
But over the last 2 weeks, the app's performance has been rapidly deteriorating again.
And a messaging system where you can't reliably send or receive messages isn't really that useful...
The level of interruption that Slack generates in my daily workflow is astonishing (automatic channels, coworkers with silly questions, groups and groups and groups with the same people, etc, etc). I work remote so I have to be online, but Slack doesn't help here, it lacks of a simple busy status! (red icon, online and without alerts). I muted a lot of channels, but my boss complains all the time because I don't read messages on them. Nowadays it's more important to pay attention to Slack than to code a task. I have to tell you... I hate Slack... I was happy today.
The Register 
Biting the hand that feeds IT
Copyright. All rights reserved © 1998–2024
