At Veti, re: the ribbon.
The ability to edit the menu wasn't really a problem, it was the fact that there was no easy way to restore it to default if you made a mistake.
Hide a bit you wanted & made one you didn't need at all into the default? Give a $KeyboardShortcutCombo to restore to default & try again.
The ribbon was fine for some, an absolute nightmare for others. The biggest PITA about it was the inability to choose a classic style instead.
The old Alt Menu with the File, Edit, View, Tools, & Options sections were easy enough to figure out what they meant, what bits might be under each one, & could be navigated quickly with a screen reader.
The ribbon made everything harder to find, harder to explore, & harder for the reader to read.
End result, many folks (myself included) that needed to use a reader & had to figure out WTF the reader was barfing about when trying to read out the various bits.
An example: the Alt Menu used elypsis to denote a menu item that had other options beneath it, but the ribbon insisted on doing a funky visual thing that the reader speaks as some sort of verbal vomit that means nothing at first & takes trial & error before you mentally parse it to mean "this expands if you select it, but only if it's an odd numbered day of an even numbered month with Venus in the House of Uranus & Mars in retrograde to Pluto"...
Ok, maybe not THAT difficult, but certainly not as easy as the Alt Menu to figure out.
Again, if you like the ribbon then that's fine, but for those of us that don't, the choice of the classic Alt Menu would solve 90%+ of our headaches.
*Hands you a pint*
Drink up. Choice is almost always the best option. =-J