'no clear plan'
!!! RANT ALERT !!!
It is unfair to consider the absence of a clear plan for dealing with 'legacy' IT equipment and systems a major failing, (and no, not because this government doesn't have any clear plan about anything), but because this is horrendously complicated. Any overarching 'clear plan' would be so simplistic as to be virtually meaningless, and any detailed plan so complicated that it would be incomprehensible to anyone without a first in Systems Engineering and a PhD in advanced cleverness from the university of clever.
It would have to deal both with innumerable PCs on versions of Windows all the way back to XP, the Cobol system that only 'old Ron' knows how to maintain, but is essential to keep the boiler running in a building that cannot be updated because it is grade 1 listed. It would have to cope with the ICL, Unisys, Amdahl and Prime computing systems used in seriously underground, former mines, oh and the Lotus Notes implementations still in use*, and, of course the outsourced systems that EDS runs on behalf of the department or agency and won't even tell you which site it is in because that was not in the original contract and they'll need a meeting of all the top brass to decide how much to charge for that information (and the meeting will cost you US$10,000 just to arrange, even though the customer won't be there).
So I don't actually blame anyone for not having a clear plan, because a lot of the time any government (Con or Lab) has had a clear plan about major IT infrastructure changes we've seen headlines all over the place about cost overruns, mission creep and failure. It is actually not a simple task, and like quantum mechanics, anyone who says they understand it, doesn't.**
!!! END RANT ALERT !!!
*I honestly have no idea if any of this is actually current, but I bet some of it is.
** R. P Feynman: "Anyone who says he understands quantum mechanics, does not understand quantum mechanics."