back to article French tech giant Atos issues second profit warning in 7 months

Atos has issued a profit warning following a "major" contract revision with a UK financial services customer, as well as wider project slippages and lower reselling revenue. The French firm told investors this morning it is unlikely to meet commercial forecasts for calendar 2021, outlined in July. Turnover of 5 per cent has …

  1. FrankAlphaXII
    Unhappy

    Unfortunate

    That honestly kind of sucks. I work for a rather large notebook, desktop and workstation OEM doing hardware break/fix, and a lot of the larger businesses that have the expensive contracts with us use Atos as their client support vendor. Compared to the other big ones like Capgemini, DXC, Deloitte, and Infosys, I actually like talking to the Atos techs, they're usually pleasant, professional, well spoken even if English isn't their native language, and do most troubleshooting before calling us, and they're almost always willing to do whatever (even if it sounds pointless) to get their end users up and running again. They don't generally push back except for things that I agree are clearly very unlikely and/or stupid or have already been answered in whatever process flow.

    I've been in this business long enough that I know what'll probably happen here, they'll start cutting employees and compensation, people will start leaving and they'll wind up being like most of DXC (pissed off all the time and very clearly unhappy with their jobs) within a year or two. I wish this wasn't as predictable as it is.

    1. NeilPost Silver badge

      Re: Unfortunate

      As someone who lost my job at Forte Hotels IT in the 90’s to an outsourcing decision to Compower (to be come Atos Origin Compower) in the days before TUPE (tip of hat to the EU) I could tell you a different story.

      Certainly in the U.K. a vastly different business to it’s heritage as the IT Department of the National Coal Board.

  2. Anonymous Coward
    Anonymous Coward

    Who signs a 15yr contract with an SI…?

    Or which SI signs that length of contract with a customer?

    If the relationship is good then renew after a 5 year term, if it’s bad then don’t.

    A 15 year agreement will always lead to a bad relationship as liberties will appear to have been taken by both sides over that timeframe

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