To those stuck in Help Desk jobs....
I've seen a post regarding HelpDesk jobs and salaries.
It is really important to understand the job hierarchy structure of the IT industry. HelpDesk and customer support are bottom of the scale, rightly or wrongly.
This leads into engineering, that can be highly paid but often isn't. You need to be top of the game to get good salaries, and that takes years and project experience. Above this is general architecture, then principal architect, then niche specialisms, with consulting at the same side.
Ignore management entirely, unless you want to be a spreadsheet pusher.
Go to job websites and look at the permanent salary for your country if a small country (England) or state if you're in the USA. You want the most money with the least stress. Azure, AWS, and Cloud work can be good if you are into coding and IAC - infrastructure as code. Almost everybody in IT has done BAU (Business as Usual) at some point, including HelpDesk work, but you really want to move to architecture, senior engineering, and have a niche or two and a broad skillset in a good range.
If you feel that you are stuck on a HelpDesk making £30k/year now, then decide whether you can: become a software engineer, become a Cloud engineer, become a niche specialist. Browse job adverts, sort by remuneration, and concentrate on what gets you good remuneration. Once you have had a good salary or day rate for a few years then you can afford to take on work that pays less, such as very worthwhile university research work at £40/year.
Do not aim to work on HelpDesk or Service Desk work, even as a manager. Use your brain to understand that this work means long hours, not finishing on time, weekend and evening work. You only have one life and it is the things outside of work that matter. Work shouldn't be your number one priority in life and if it is then you are not living your best life. Friends, family, and life experiences are built outside of work.