DNS
It's always DNS
Amazon has published some additional information for last week's US-East-1 outage that revealed its staffers had to pick their way through log files when the web giant's own monitoring tools were hit. Amazon seems not to want to reveal much technical detail about its internal systems. That is somewhat understandable; quite …
Can you imagine the conversation
UK Client to AMS "Could you advise as we are unable to raise a request to access our EC2's under this management contract we have with you and need to look at an issue for our client"
AMS "join the club we can not access our own tooling to tell you what is wrong either or even gain access ourselves"
Absolutely no way AWS should have a single point of failure dependent solely on us-east-1 for their own tooling.