The Chaebol's Customer Satisfaction Management Center has also morphed into a Customer Value Innovation Office.
Did anyone else think of Sirius Cybernetics Corporation's Complaints Department here?
Oh, just me then.
LG Electronics anoints new CEO, elevates exec who grew laptop biz too
LG Electronics has named its new CEO: William Cho. Currently the Chaebol's chief strategy officer, Cho will assume the big chair on December 1. Another promotion saw current senior vice president Jang Ik-hwan elevated to executive vice president, and to head LG's Business Solutions Company after what the company described as …
Biting the hand that feeds IT
