Layers of middle management and bureaucracy
So, like the National Health Service after the Tories & New Tory, sorry, Labour introduced the 'internal market'?
Certain types of infrastructure - law enforcement, health, education, rail, roads etc. - can't & don't operate in a competitive market. Pretending that they do just feathers the nests of ministers & civil servants and their pals.
A private business can be more efficient than a public department - although it's not a law of nature - but not if it is effectively granted a monopoly and massively state-subsidised. Then it just gets efficient at fleecing the public.
SWMBO has just taken early retirement from a UK state secondary school - or academy or whatever it calls itself now - partly because it is all HR departments, business development plans and PR. The top bod is called the Executive Headmaster fer Christ's sake.
And to return topic they are so reliant on the IT systems - including SIMS - that when it falls over they are unable to conduct lessons. They have ripped out all the perfectly serviceable overhead projectors and dry-wipe whiteboards and every classroom now has a vast electronic whiteboard because some educational IT company convinced the management that it would be a sensible way to spend the taxpayers' money that they claim is in such short supply.