"they want to hear the member stories [..] what the end result was and how successful they were"
Sure, because companies spending tens of millions on an ERP are going to loudly state how unsuccessful they were.
IIRC, it took a long time before any of SAP's customers dared bring out a lawsuit for non-achievement of contract. Even now that there have been a few, you never really hear about them for long (and I'm not even comparing with SCO).
So, to me, listening to "success stories" about SAP is basically listening to one guy's tale about he justified a massive yearly bonus (*).
* : as usual, caveats apply - I'm sure there are genuine success stories here and there, I just wouldn't trust an Internet forum about that.