Are skills questionnaires useful ? Feel the weight of my certificates.
We had a skills questionnaire come round the department to see what skills we had, and what skills were missing.
We had to rate ourselves in about 100 areas from "Know nothing" to "expert" on a scale of 0 to 10.
I answered many questions as a 5 because I knew how much I didnt know. My colleague (who often used to come to me to ask questions) put himself down as 8 for many topics.
We discussed the scores in a team meeting.
The conversation went a bit like
Me: Are you familiar with configuring xyz from scratch?
Me: Do you know about the abc command to display error information
Him: No -- I didnt know there was one.
Me: So when you said you were an 8 ... you are more like a 2.
Him: Possibly - but you are a 10...
Me: No.. I dont know much about...
Our boss decided this was adding little value.
We came up with a skills rating
0 - Never heard of it
1 - I know enough to do my job
2 - I know how to configure and debug it
3 - I could prepare and give education on this topic.
When we came to discuss what skills the department wanted - we got lost in the weeds again. eg TCP
Do you mean
1) Use of Ping command
2) Writing a TCP send and receive program
3) Configuring TCP
4) Tuning TCP
5) Diagnosing TCP problems
er - yes and no.
We found people who were certified could usually do what it covered, but often could not handle the bigger picture.