Another UK Government IT Procurement
I do not know the ins and outs of the identity management system, but my experience fo IT procurements is that the ones where the requirements are understood before the contract is signed tended to be the ones with the best chances of success.
As an aside, I note that the NAO and the PAC have both criticised this procurement, but I do wonder how many members of those august committees have actually managed a large complex IT procurement successfully themselves. Anyone know?
At least this time the Post Office is being honest about the IT failure, rather than trying to blame the users.