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ServiceNow upgrade goes from AI to Zero Trust

You can’t not do GenAI in 2023, and 'Vancouver' release has gone there – but its detours may be more worthy

SaaS 21 Sep 2023 | 1

What's your Mean Time To Innocence – the time needed to prove that mess is not your problem

ServiceNow reckons it can shrink it with integrated cloudy observability

Software 19 May 2023 | 25

AWS adds Superapp Grab's Asia-centric maps to its cloudy location service

Asia In Brief PLUS ServiceNow makes Japan a discrete region; Alibaba Cloud’s Singapore hub; US snipes at Korean network policy; and more

Software 16 Jan 2023 | 1

ServiceNow: Customers 'struggling to understand the value of ELAs', says Gartner

Updated Enterprise agreements can increase pricing, marring an overall positive assessment from the analyst

PaaS + IaaS 24 Aug 2022 | 11

ServiceNow boss embarks on corporate trolling to get rise out of SAP

Workflow biz ignores digital naysayers, avoids wider malaise in Q3 software spending

SaaS 27 Oct 2022 |

You can keep your old ERP system, but you'll still need ServiceNow, CEO tells The Reg

Interview Bill McDermott thinks companies need workflow on top of enterprise apps, whether they replace them or not

SaaS 16 May 2022 | 18

ServiceNow ordered a year's worth of hardware to avoid supply chain hassles

CTO shares datacenter secrets with The Reg: NVMe, MariaDB, mid-range x86 CPUs, S3-alike, and more

On-Prem 25 May 2022 | 16

ServiceNow valuation dips after subs forecast cut

Strong growth in quarterly financials, investors not convinced

SaaS 28 Jul 2022 | 1

Enterprise software deals slower to close as macroeconomics hit IT departments

Picture of longer sales cycles, more deliberation, enterprise upgrade challenges emerging across industry

SaaS 9 Sep 2022 |

AI-driven HR startup snapped up as companies fight to retain employees

Remember when ServiceNow said 'no acquisitions? Someone should tell Hitch Works

SaaS 6 Jun 2022 | 5

Comms giant BT sees $30m+ savings in 5 years with ServiceNow project

IT and network services to replace 56 legacy workflow systems with ServiceNow

Applications 11 May 2022 | 7

ServiceNow jumps into RPA with imminent 'San Diego' release

Will bring bots to workflow users, perhaps not with the same precision RPA specialists muster

Software 24 Mar 2022 | 1

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