back to article Banks across America test facial recognition cameras 'to spy on staff, customers'

Banks in America are reportedly rolling out cameras with machine-learning software to surveil people, claiming it’ll help reduce fraud, provide a better service to reduce wait times, and monitor homeless people sleeping near ATMs. Top names like JP Morgan to Wells Fargo are deploying facial-recognition technology to observe …

  1. Sorry that handle is already taken. Silver badge
    Joke

    I guess I'll be leaving the motorcycle helmet on next time I go to the bank..

    More seriously, I can't even remember the last time I set foot in a bank branch. Even my home loan application was handled through the mail.

    1. chivo243 Silver badge
      Terminator

      Thanks to Covid, always were a mask, sunglasses and a big brimmed hat... Bart Simpson's putty nose. Oh, wait, I haven't seen the inside of US bank in years, and with the advent of online banking, doubt I ever will...

      Hockey mask, just because!

      1. Anonymous Coward
        Anonymous Coward

        Huh

        Last time I went to a bank? To deposit a cheque (or rather “check”) from a US customer. Why you people insist on posting bits of paper around the world is beyond me. If it’s not cheques it’s 1042-S forms, which are just coming into season again - my shredder will be busy for the next month or so.

        Americans! Do your overseas suppliers a favour: Send a wire. Not ACH, an actual wire that can cross borders. Come, join us in the 21st century.

    2. Def Silver badge

      ...handled through the mail.

      How quaint. Mine was handled through the bank app on my phone including digitally signing all the application forms and agreements.

      1. Dan 55 Silver badge
        Trollface

        This message was brought to you by the American Bankers Association.

      2. Sorry that handle is already taken. Silver badge

        It was, to be fair, some time ago

    3. Blackjack Silver badge

      Unfortunately for some stuff, depending on what country you are living and regulations; you have to go to the bank.

      For example if you are an old person and have to prove you are still alive.

  2. Khaptain Silver badge

    Communist Party of America

    America the New China.

    1. Anonymous Coward
      Anonymous Coward

      Re: Communist Party of America

      Coming soon to a Europe near you.

    2. FlamingDeath Silver badge

      Re: Communist Party of America

      Its what the industrialists want

      Its been known for years, I guess the sheeple are about to find out, that China is the new model

      “I like money”

      - Frito

    3. Yet Another Anonymous coward Silver badge

      Re: Communist Party of America

      Without the public transport, ballet and shiny biceps presumably

    4. ecofeco Silver badge

      Re: Communist Party of America

      You have problem with Corporate Communist Capitalism©®™, comrade?

  3. Neil Barnes Silver badge
    Terminator

    a robot being able to navigate a kitchen, open a refrigerator and pull out a can of soda

    Why would a robot ever want a can of soda? A can of oil, perhaps...

    1. Chris G Silver badge

      Re: a robot being able to navigate a kitchen, open a refrigerator and pull out a can of soda

      I suppose it could be considered the first few steps for a robot butler but quite some way to go before it can compete with a Jeeves.

      I would settle for one that can uncork a bottle and pour a glass of wine at the right temperature as well as iron a shirt and press trousers, I certainly don't want anything that will try to talk to me or be 'connected'.

    2. b0llchit Silver badge
      Black Helicopters

      Re: a robot being able to navigate a kitchen, open a refrigerator and pull out a can of soda

      Its a precursor to being able to fetch cans containing alcoholic beverages. Everybody knows, robots run on alcohol and become ill when sober.

    3. chivo243 Silver badge
      Go

      Re: a robot being able to navigate a kitchen, open a refrigerator and pull out a can of soda

      Does fortified wine come in a can? My robot wants to know!

  4. Anonymous Coward
    Anonymous Coward

    Banks across America test facial recognition cameras

    supermarkets in America...casinos in America... airports in America (no, seriously!), churches in America... tell me, which money-grabbing institution in America is NOT installing them? Did I mention hotels, motels and camp-sites? Cities? Highways? MacDonalds, etc?

    1. MiguelC Silver badge
      Coat

      Re: Banks across America test facial recognition cameras

      Just write "A DOG" on a post-it note and slap it on your forehead to fool the system

      1. Sgt_Oddball Silver badge

        Re: Banks across America test facial recognition cameras

        Pretty sure you can't fit "a small, off-duty Czechoslovakian traffic warden" or "the Bolivian Navy on manoeuvres in the South Pacific." onto a post-it note though.

        1. John Brown (no body) Silver badge

          Re: Banks across America test facial recognition cameras

          Of course you can, if you write it small enough. A multi-gigapixel camera will still be able to read it, along with the pattern of pores in your skin. It'll even be able to tell you how many blackheads you have,

    2. chivo243 Silver badge
      Facepalm

      Re: Banks across America test facial recognition cameras

      Yes, there are cameras everywhere, why do people continue to do stupid shit, cops included!

    3. Eclectic Man Silver badge

      Re: Banks across America test facial recognition cameras

      "monitor homeless people sleeping near ATMs."

      Are organisations legally permitted to monitor people in a public place in the USA?

      1. Yet Another Anonymous coward Silver badge

        Re: Banks across America test facial recognition cameras

        Homeless aren't people.

        The same law that made corporations people for political funding made people who earn less than 100K not people

        1. ecofeco Silver badge

          Re: Banks across America test facial recognition cameras

          Oh come now. People who earn less than 50K haven't been "people" since Reagan and Thatcher.

          1. Eclectic Man Silver badge
            Headmaster

            Re: Banks across America test facial recognition cameras

            WARNING - PENDANT* ALERT

            @ Yet Another Anonymous Coward and ecofeco

            I refer the learned gentlefolk to Ms Leona Helmsley:

            "Only the little people pay taxes."

            The meaning of "people" in her statement clearly includes those paid less than US$50,000 a year.

            https://en.wikipedia.org/wiki/Leona_Helmsley

            *I am reliably informed by a member of the Register's commentardship on another thread that I am pendant for trying to correct things people post.

      2. Michael Wojcik Silver badge

        Re: Banks across America test facial recognition cameras

        Are organisations legally permitted to monitor people in a public place in the USA?

        In the US, there's a greatly reduced expectation of privacy in public spaces. So, generally, yes.

        As the article mentioned, some local jurisdictions are constraining the use of some privacy-invading technologies. I'd be interested to see someone sue over this sort of thing in Illinois under their biometrics law, too, since facial recognition could certainly be construed as collecting biometric data.

        Frankly, though, I don't know why most people would do retail banking with a large US bank. Most of the population has access to a decent Federal credit union (essentially a mutual bank) and/or a local bank. In Michigan we bank with an FCU that offers the same services, better terms, and much better service than any national bank I've ever dealt with, and in New Mexico with a local bank that has deep community roots and therefore a reputation to protect.

  5. sanmigueelbeer Silver badge
    Coat

    Chase said the software it installed is not designed to recognize people’s identity, race, or gender

    And banks always have the customer's best interest at heart.

    Pull the other leg, it's got bells on.

  6. TimMaher Silver badge
    Unhappy

    and in article 3...

    The FTC is telling companies to behave when using AI for dodgy stuff, especially in a financial context.

    Will the banks take note?

    No.

  7. steviebuk Silver badge

    When I visited Italy....

    .....way back in 1999. If you wanted to go into a bank you had to take out all your metal objects and put them in a safe in the lobby. Then step into the metal detector cage, then they'd let you in. Assume the mob was forever robbing them.

    1. Chris G Silver badge

      Re: When I visited Italy....

      It was probably the mob that owns the bank, making sure that you aren't robbing them.

  8. Magani
    Boffin

    Tablet?

    ...about 46,000mm2 – about the size of a tablet.

    So is that a Samsung or Apple tablet? My steam powered abacus says that 46000 sq mm is about half a sq ft (or 0.0022 NanoWales in the appropriate El Reg standard units).

    1. Andrew53

      Re: Tablet?

      More importantly, how does compare to a football field, or the size of Wales?

      1. WolfFan Silver badge

        Re: Tablet?

        It’s about the size of the Prince of Wales’ left ear.

    2. Rich 2

      Re: Tablet?

      Is this a late April fool? REALLY 2.6 trillion transistors??? And a die the size of a tablet???

      1. Neil Barnes Silver badge

        Re: Tablet?

        It would make a square 215mm across, so it would fit at one to the 12" wafer.

        But the failure rate must be horrendous; I hope they've introduced some spare blocks in the thing so they can cope with huge chunks of it not working.

        (I'm guessing here; I've never built a wafer in my life).

      2. Yet Another Anonymous coward Silver badge

        Re: Tablet?

        >Is this a late April fool? REALLY 2.6 trillion transistors??? And a die the size of a tablet???

        And it gives out 20KW of heat.

        Assuming it's water cooled that means that finally the colonials have an efficient device for making tea.

        1. TRT Silver badge

          Re: Tablet?

          It was getting quite scary until it got to 17kW in the size of an iPad.

        2. Fruit and Nutcase Silver badge

          Re: Tablet?

          A domestic kettle is rated at 3kW - that's a lot of tea making from this thing

        3. Michael Wojcik Silver badge

          Re: Tablet?

          Yeah, but then at the end of the process you just have tea. It's not worth the effort.

  9. Anonymous Coward
    Anonymous Coward

    claiming it’ll help reduce fraud

    "Banks in America are reportedly rolling out cameras with machine-learning software to surveil people, claiming it’ll help reduce fraud"

    These cameras need to pointed in the opposite direction.

    I had a Wells Fargo account long ago for a few short years and I have been notified of no less than 3 different class action lawsuits against them.

    #The bank had used my identity to open up "products and services" without my knowledge

    #The bank had adjusted the order of transactions to maximize fees

    #And this month I received a check from another class action against Wells where they had charged me fees before I had even started to use the account.

    https://en.wikipedia.org/wiki/Wells_Fargo

    1. ecofeco Silver badge

      Re: claiming it’ll help reduce fraud

      Exactly. Fraud they say? The calls are coming from INSIDE.

  10. Meeker Morgan

    You're a paranoid for worrying about it ...

    You're a paranoid for worrying about it, until they do it.

    Then you're a stinker for not getting with the program.

  11. Tron

    Relax.

    By the time this software arrives in the UK, the last bank branch will have been closed.

    My local branch closed recently. And for all of you that think you don't need a branch, wait until you have to do something complicated, such as deal with the estate of a deceased relative, using a tenth rate phone banking menu with a 40 minute 'queue'.

    1. Michael Wojcik Silver badge

      Re: Relax.

      Agreed. There are certainly some banking jobs that are more quickly, easily, and pleasantly accomplished by a visit to a branch and quick conversation with an officer. Particularly if, say, they involve getting some questions answered, or having some documents notarized, or proving identity.

      And I wouldn't trust a banking phone app as far as I could throw it. There's a long, tiresome list of vulnerabilities in those things. They are not, in general, developed by teams who know what they're doing or care about secure development practices.

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