"For about seven hours on Monday"
Sorry, I was working on Monday. Didn't have time to check my mobile phone to see if it was working as well.
For about seven hours on Monday, users of Android devices experienced crashes in various applications including Gmail and other applications that loaded web content. Google now says it has fixed the problem with an update to Android System WebView, a system component linked to Chrome that handles the rendering of web content …
1 thumb up & 2 thumbs down
Not sure I understand the downvotes, but anyhow: The MS Status Page (which accepts there are still problems) helpfully gives a link to the Google status page (which seems to think everything is fine and dandy):-
Just a reminder, that with Mozilla Geckoview, you bundle a specific tested version with your app.
Got into work yesterday and boss was getting these error messages on her Samsung. Tried the usual, ended up following a long list of 'fixes' (re-install apps, delete cache etc) and of course didn't work. Eventually made sure all backed up and did a factory reset which cleared it (fairly straight forward, but stressful!) None of these useful reports on line at that stage.
Monday evening / night UK time was when I noticed it
Affected some third party apps (& some with quite a large userbase) some to such an extent that they would not even start, just crashed early in init process, others would fail and workaround was clearing all stored data for the app,
A big fail that a broken update like this got through to end users
I ask because the BBC Weather App* seems unable to locate any weather information for me now. Met Office App seems fine.
*Don't know why I bother tbh. Number of times it's said it'd be dry so I've put the washing on to be ready for the morning - and it's rained. Or vice versa
This is really bad! I had both my mother and my partner contacting me with almost dead phones yesterday, unable to launch nearly every app, Google search, Gmail, Chrome, all instantly crashing. One phone was a Pixel 5 and the other an old Samsung S7, updates on the Play store didn't fix it, I had to get them both to revert webview/chrome to the factory version. This would have been hell for users that didn't know to do this, rendering their phones almost useless.
Spent some time trying to work out why Outlook and Google kept crashing on my phone before finding it was not my new phone faulty.
To date all my phones have been very stable over the years looks like we are going down the Microsoft testing rabbit hole.
PLEASE stable and secure first function second!
Don't put all your communication eggs in one basket. Every form of communication has occasion unexpected occurences and unpredicrable durations of downtime that does not comply with the convenience of business. For everthingyou do electronically you still need to keep alive and practised alternate ways of doing things and accounting for them
Or you are going to be caught with your pants down with impossible expectations to fufill.
-system reliability is a top priority at Google.
Bollocks. If it was a top priority, they would test their crappy updates properly and have a roll-back or remove option to get rid of their duff 'improvements'. Then nobody would have lost 7 hours of functionality.
Have a plan B, whether it is a candy bar phone or a smartphone/tablet you don't allow to update (that should save you unless the update is forced on you). And always keep your data on a memory card, not on the internal memory.
On a mobile device, if something isn't working, it is far more likely to be a Google/Apple update failure than malware. Don't Panic and consult El Reg.