ServiceNow bakes more ML, low code into Quebec release to push itself as all-encompassing workflow layer

ServiceNow, the IT helpdesk vendor with a yearning for world domination, has launched its latest platform upgrade, Quebec, which features new AI, low-code app development tools and a bit of process mining thrown in for good measure. While onlookers told us ServiceNow was meeting the need for automation and putting tools in the …

[ecofeco]

What bloat?

Oh THAT bloat.

SN was bloated years ago. So their solution is to add more? How typical of all vendors these days.

[Anonymous Coward]

Service now is horrible.

The good news is I’m no longer as fat as I was...

The bad news is that I’m fatter.

[yoganmahew]

Re: Service now is horrible.

Horrible, terrible, awful, broken, stuck, impenetrable, horrible...

No paste, only attach!

It's like a comments section without formatting.

[Anonymous Coward]

Low Code

It's the new Excel. Where people who have no idea what programs do can 'write' their own and then blame IT when something goes wrong.

[kvuj]

As a Quebecois, I must say I was originally confused as to why my government was investigating Machine Learning haha

[Nightkiller]

Probably due to the proportion of the population employed by Public Services.

[Anonymous Coward]

Don't eat that yellow SNow