
Wot about the Welsh?
It would be nice if they included Wales in their rollout. About four years ago I moved to a little village on the Welsh border, but Virgin declined to connect me, and tried to charge me £30 "Disconnection Fee". I pointed out that it was not I that wanted disconnection, I would have preferred to continue my account with them. Eventually, we reached a compromise, they would waive the fee and not shut down my email accounts (although one of them has gone TITSUP recently). They flatly refused to use Local Loop Unbundling (LLU) and install their kit in the existing BT box, which is at the crossroads half a mile from me, so I had to join BT in order to get any work done. The nearest Virgin connection I can find is on the outskirts of Shrewsbury, about 15 miles east of me, so the whole of the Welsh Marches are a black hole as far as they are concerned.