Not Surprised
Many companies will be delaying projects just to survive amid the lockdowns caused by the pandemic. Some will not survive even after reigning in expenses.
A third of SAP users have hit the brakes on migrations to S/4HANA, the German vendor's in-memory database-powered ERP system, as a result of the COVID-19 outbreak and related economic disruption. The data on stalled upgrades, from the early findings of the UK and Ireland SAP User Group (UKISUG) member survey, will be bad news …
It will be even more when the see their subscription bills. You know the new model that is heaps more profit for SAP... Do the corporate bean couinters not realise that getting some money from a lot of customers is better than getting a little more from a lot less customers?
Oh silly me. What SAP is doing it what is taught on many MBA (More Bloody Assholes) courses.
That might be fine for normal times but these are not normal times.
Besides, SAP is shite just like Oracle.
The massive corporation I work for is escaping from Oracle as I type this.
They are escaping to SAP though. Due to the lockdowns the dozen support people who were going to fly in and support the users through go-live are attempting to do that remotely.
Ask me if it is going well.
It is not.
Presumably, like all ERP integrations, making their existing stuff work properly took years more than expected and cost much money and pain.
Now it's stable enough to just get on with their lives.
And SAP want companies to upgrade because "new shiny!" - and because SAP needs the money?
I can see that not aligning with many business plans!
I wonder if there is a legal route to force SAP to maintain the functionality of the product that companies bought. Otherwise, said customers may well be better looking elsewhere.