back to article When disruption comes along, you must Wipro it. Wipro it good, says outsourcing giant as it posts strong Q2

India’s services giant Wipro has posted a strong quarter of growth, ironically because many of its customers have accelerated projects designed to cut their technology costs. Recently-installed CEO and MD Thierry Delaporte yesterday told investors the company recorded revenue of US$2.1 billion for the quarter ended September …

  1. RM Myers
    Unhappy

    ...so that Wipro can “shape large transformation deals”

    I was involved in one "large transformation deal" with Wipro at my former employer, and I wasn't overly impressed. Did they have some good people?, Yes they did. But they were a decided minority in a team of over 60. Most of the Wipro people did exactly what you told them, and no more. You didn't dare assume anything, even the most obvious things that most programmers would probably be insulted that you thought it was necessary to tell them. It was like working with new hires in their first job, only even worse, since they wouldn't necessarily ask questions when they didn't understand the requirements. Not fun!

    1. Anonymous Coward
      Anonymous Coward

      Re: ...so that Wipro can “shape large transformation deals”

      "did exactly what you told them, and no more"

      Welcome to the world of outsourcing!

      "wouldn't necessarily ask questions when they didn't understand the requirements."

      Our experience of outsourcing was that neither our staff specifying the requirements nor the outsourcing company meeting those requirements understood what was needed.

      This started a s***show that lasted years until, in desperation, we hired a load of people and took it in-house. As a user, we saw improvements within weeks to both stability and speed of updates/features. It was clear we'd been paying through the nose for a 'minimum effort' solution from a company that didn't understand their own product.

      Ended up junking their system (it was fundamentally incapable of doing the job required) and building our own.

      Ironically, an organisation that has experienced and knowledgeable IT staff is likely to do better at outsourcing, simply because they have the staff that can specify exactly what's needed. We never had that.

      If you've outsourced everything, when it comes to a negotiating a new contract or system you've lost that talent so inevitably have a poorly defined, poorly specified contract or pay through the nose for an inflexible and average product.

      1. Anonymous Coward
        Anonymous Coward

        Re: ...so that Wipro can “shape large transformation deals”

        B2B contracts = do as the contract states

        any differences are chargeable changes as per the contract, it’s often the only way the outsourcer can make money, and is off the back of the customer who has no clue what they want or what they are doing and should survive any audit as they are just doing what was agreed.

  2. Anonymous Coward
    Anonymous Coward

    Ahh, Wipro.

    A fine example of where you don't even get what you paid for. Been there, seen it, done it.

  3. Anonymous Coward
    Devil

    Wipro it good

    What they are hoping for is in the first verse:

    Crack that Wipro; Give the past a slip

    D-E-V-O

    P.S. Is it earnings season already? Yawn.

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