Re: So do I re-negotiate my BT Broadband
My father was told that he had to accept an upgrade from copper ADSL to Fibre to the Premises, because they were upgrading the exchange and could not offer ADSL anymore. The upgrade was "free" (although strangely he ended up paying more per month). He really didn't need it, he was a very light user.
He then had to move into a care home, and when we asked about moving his phone line into the care home (it's something they're prepared to do as long as it's in the same exchange), they said that he could not have FTTP in the care home (Huh? Wasn't the exchange being upgraded), and because they had to downgrade back to ADSL, this counted as a contract amendment, and Hey! that requires a 2 year minimum contract.
BT are quite happy about forcing contract changes when it suits them to the detriment of the other party.
It all became a bit moot, as he didn't live the two years minimum contract period.