The universal get out of jail card
"Securus claimed the recordings were the result of a software glitch, rather than an intentional act..."
Meaning "Our software is crap so we're not liable"
"We take your privacy seriously"
"it was a sophisticated attack"
"there's no evidence of the data being abused"
"I'm sorry you feel like that"
These and many more amount to the same real declaration, which is:
"we don't give a toss, but we'll say whatever it takes to make you shut up and go away"
This is an almost universal malaise of the current ethical monoculture, based on the assumption that the prime duty is to avoid admitting responsibility for anything at all.