SFU
They are seriously f**ked.
"Cloud" database servers disappearing for hours (obvs tata to websites that use them) - still not sorted.
Support dire - 2-3 days to get reply to ticket. Try their 'chat' and "You are at position 52 in the queue"...One hour later you get a human.
It's sad - I switched to using them (under a different name) several years ago, and they had been great. Tech support guys (usually E European) really excellent, and quick. A nice hosting setup.
But that's now all gone to shit. Weird new hosting packages, switched to cPanel (that's okay), but suggestion that you can't direct external domains to their DNS.
Time to switch providers again I think. Any suggestions for who can host 100 domains for me?