back to article IBM blames 'external' network provider, incorrect routing, traffic flood for its two-hour cloud outage

IBM has blamed a third party for yesterday's hours-long outage of its entire cloud. And while it says no data loss or attack was detected, it's still not a good look: major clouds are supposed to be more resilient than this. A brief notice on the IT titan's cloud status page offered the following explanation for the breakdown …

  1. GeekyDee

    BGP hijack?

    Wan't there a BGP hijack of mobile data last year around this time for 2 hours? Odd coincidence. Ah well, at least it wasn't a round 2 on its anniversary...

  2. Anonymous Coward
    Anonymous Coward

    They tried that excuse with the Australian Census too.

    Never mind its up to them to ensure redundancy, resiliency, scalability, and alternate paths/zones/providers etc etc etc.

    IBM has never taken cloud seriously, they bought out (the market leader at the time) Softlayer, because their own offering was rubbish, and pissed the opportunity away, while Amazon and Microsoft built up their market share and capability.

    Too late now, except for some large corporates who are "owned" by IBM, no one is interested in IBM's "version" of what they think cloud is and should be.

    1. Pascal Monett Silver badge
      Coat

      "they bought out (the market leader at the time) Softlayer [..] and pissed the opportunity away"

      Yup, that sounds like IBM all right.

    2. Stephen McLaughlin

      I concur. IBM has fumbled several times concerning their cloud strategy/offerings. Even worse, they've purchased a lot of great cloud technologies and subsequently let them wither away. Cleversafe is a perfect example; small company with promising product-line that allowed IT Shops to setup their own on-prem cloud. IBM purchases them, (2015) and morphs the product into IBM Cloud Object Storage.

    3. Anonymous Coward
      Anonymous Coward

      "they bought out (the market leader at the time) Softlayer"

      Ummm...what? What market did Softlayer lead? Small point of presence traditional co-los with some "cloudy" features that were still implemented by deploying physical equipment to racks with multi-day lead times as soon as you went outside the basic Internet accessible VMs model? I know...catchy title...

      Softlayer looked good from a marketing perspective but in my experience (up until about a year post-acquisition) they were at best similar to Rackspace or Sungard and at worst too small a player to make a difference. The IBM acquisition just gave them access to more legacy data centres for points of presence and slowed down some of their automation work, but I'm not sure it made a significant difference in the long term as they weren't serious competition to the big cloud providers

      And no, I don't consider IBM one of the big cloud providers - their large portfolio of legacy data centres might prop up revenue numbers in the short term but they are suffering the same fate as many other legacy data centre providers in that customers are moving to more dynamic cloud providers.

  3. Anonymous Coward
    Anonymous Coward

    IBM's Cloud Takeover

    Internal emails promote IBM's Takeover of the Cloud... From the article it seems more like IBM folk responsible are trying to Take Cover...

  4. Tim99 Silver badge
    Trollface

    IBM

    Not to do with replacing expensive people who knew stuff with children then?

    1. HildyJ Silver badge
      Devil

      Re: IBM

      IBM is taking baby steps in the cloud and feels that this is best run by babies.

  5. Will Godfrey Silver badge
    Unhappy

    Deny, Deny, Deny

    Fits their entire business profile perfectly.

  6. Anonymous Coward
    Anonymous Coward

    IBM are famous for getting rid of expensive experts and replacing them with cheap staff, and expecting customers to pay the same amount. A massive hollowing out of expertise and no surprise here.

  7. karlkarl Silver badge

    Thats the great thing about cloud... you can just sit there and blame someone rather than fixing anything yourself.

    IBM blames someone else, we blame IBM, our clients blame us.

    A big old chain of useless blame.

    1. BenDwire Silver badge

      You're not wrong, but it's hardly progress for the end user.

  8. Version 1.0 Silver badge
    Happy

    We'll find out on Friday

    El Reg will probably post an anonymous answer describing the issue ... maybe the PFY's phone battery was down to 60% so he plugged the phone into a USB on the back of main router and nudged the network fibre cable out of the socket?

  9. a_yank_lurker Silver badge

    Well 1 Nickname

    Ignorant Boring Morons sounds like a good description.

  10. tcmonkey
    WTF?

    "IBM"

    "major cloud"

    -confused noises-

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