back to article Microsoft admits pandemic caused Azure ‘constraints’ and backlog of customer quota requests

Microsoft has admitted that some Azure regions have experienced coronavirus-triggered capacity constraints, and customers haven’t been able to get all the cloud they want. In an update for Azure customers today, Microsoft explained that “in any particular Azure region we ensure a near-instant capacity buffer within the …

  1. Dan 55 Silver badge

    Teams is apparently great now, or so the PR spin says

    Meetings are apparently supposed to sound like a herd of goats bleating plaintively for help from down the bottom of a well, and that's with the video disabled. (Of course, the video disabled option doesn't work on shared desktops because that would be too useful.)

    My ISP doesn't have problems with anything else, just fucking Teams. But, as we all know, marketing have said any problems are now fixed so it's not a problem.

    There are, of course, no useful bandwidth or network settings in the client because that might indicate there could be problems.

    1. Ken Moorhouse Silver badge

      Re: a herd of goats

      Time to update the collective noun. Henceforth it shall be known as a "Team of Goats" or "Teeming with Goats".

      P.S. I like the imagery... bleating plaintively...from the bottom of a well...

    2. druck Silver badge

      Re: Teams is apparently great now, or so the PR spin says

      I'm afraid poor Teams performance for you is probably due to my children, after the school set it up for them to use. The 6 year old likes show his friends the screen when he is playing some sort of Minecraft spinoff on his tablet, and the 4 year old's friend likes to manically run around with her mum's phone, showing him the entire house right down to the insides of the toilet bowl. I have to say the video quality has been superb, just when you could do with a bit of pixelation - in both cases.

      1. Robert Grant Silver badge

        Re: Teams is apparently great now, or so the PR spin says

        Good to know what MS are prioritising over customers' cloud environments.

  2. Richard 12 Silver badge
    FAIL

    Invisible images and missing conversations too

    Yesterday I couldn't see any attached images in Teams discussions. They all showed the "broken link" icon instead.

    Even the ones I attached, which was very odd.

    Some discussions only showed posts that had a reply that day, everything that had been written two days before was gone...

    Yet it worked in Chrome.

    Makes me wonder what kind of local caching algorithm Electron uses. Is it perhaps None At All?

    That's not going to help keep Azure running, is it?

  3. Anonymous Coward
    Anonymous Coward

    More to this than Teams

    If it was only teams, how come customers are being told that they can’t start VM's that have nothing to do with Teams? And how come AWS can handle massive serge in Zoom usage, but Microsoft can’t handle teams?

    1. Anonymous Coward
      Anonymous Coward

      Re: More to this than Teams

      I've heard reports of AWS problems too. To be fair it's probably cyclci, they buy a load of new hardware for a year's growth and if the criss happens to fall before that new hardware has really been used then no-one notices.... if the crisis falls when there's not much spare capacity....

      It's not magic :-)

    2. thondwe

      Re: More to this than Teams

      Thought Zoom used their own tin in co-located datacentres (in China) - not on AWS?

      1. Steve_Jobs1974

        Re: More to this than Teams

        No, Zoom is on AWS. Along with Slack, Netflix, Reddit and a whole bunch of other websites that usage will have gone through the roof. But seems to me that AWS seems to take it in its stride.

        https://promarket.org/zoom-netflix-slack-amazon-is-behind-all-the-services-we-use-to-work-from-home-and-thats-a-problem/

        "I've heard reports of AWS problems too. To be fair it's probably cyclic,"

        I havent heard this, as above - AWS seems reliable compared to Azure.

    3. Robert Grant Silver badge

      Re: More to this than Teams

      If it was only teams, how come customers are being told that they can’t start VM's that have nothing to do with Teams?

      Because they're prioritising their Teams land grab over their customers.

      And how come AWS can handle massive serge in Zoom usage, but Microsoft can’t handle teams?

      Because AWS isn't punching above its weight. They make huge scalable platforms, not corporate solutions disguised as platforms.

  4. ISYS

    Must be regional

    I have been using Teams (Video calls) all day, every day and not come across any issues. I'm UK based and working from home.

    1. HildyJ Silver badge
      Holmes

      Re: Must be regional

      Could be. https://downdetector.com/status/teams/ reports spike in reported problems but localized in Southern GB, Northern France, and NE US. Zoom is having similar issues (though less in France). Azure, AWS, and Google Cloud are all currently clear.

  5. Frozit

    TBH

    I have been impressed for the most part in how well the sudden growth in demand has been handled.

    If you think about what is actually happening, with everyone at home, it is pretty amazing.

    I wonder if we were able to run an experiment of doing this each year in the past, when it would fail. I'm guessing not very far back in time.

  6. Martin M

    Favourable handling

    The one thing that no-one seems to be talking about is that it appears that Microsoft decided to unilaterally divert Azure capacity to one of their own services over meeting increased capacity requirements for their customers. We'll never know the criticality of the quota requests that were turned down, but were they all less important than e.g. not turning down the Teams video encoding quality/resolution knob?

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