Re: Sounds like the Shadowrun games
I'm not sure we played the same games.
While the dialogs are definitely "wordy" at times (but that's by design), they do influence what paths of solving problems you follow, what companions you get, what companions you keep, the availability of any unique items or abilities (yours or the companions'), how you interact with various factions, the possibility of secondary characters assisting you in some missions, and - not spoiling to much - even the possible endings. Certain choices can often take you out of a difficult fight - or into one.
Granted, this was more fleshed out in the second and third games (Returns is by comparison rather short and simple). Also, all three of them eventually got free "Directors Cut" versions, which are much more polished.
Ultimately, however, this comes back to what are your expectations for such games. If you're of a mindset of "clicking through" rather than "experiencing the setting" then, well, no wonder you didn't find it to your taste. And that's of course OK, but that doesn't mean certain design choices are bad.
PS. No, I'm not funded by Harebrained Schemes, I just like the stuff that they make ;).