"Only 8 per cent said the company was a trusted advisor;"
As the UK and Ireland SAP User Group conference opened in Birmingham today, customers of the enterprise software monolith gave their verdict on the cloud-and-AI platform S/4HANA. Which can be summed up as: "Oh, you mean the thing we don't want to upgrade to yet?" How long are they going to wait? Of 467 user organisations …
A certain employer of mine acquired a bunch of US businesses; "merged" them, and rolled out SAP in place of the myriad of systems that had gone before. It was an extortionately expensive process; albeit one that needed to happen to reduce the duplication of systems and processes across multiple businesses. Not without pain; some staff were unpaid for months. Less said about what happened to supplier payments probably the better.
HANA is now being touted as the next step internally. I fear the reality is our overseers are plain terrified of moving anywhere else because of how expensive and what went wrong in the previous merger.
Reminds me of the tactics of selling cigarettes if you ask me. Something you can't live without, and the price goes up with no viable alternative :-P
My company had a very similar issues with pushy SAP sales team and their redicolous figures around S/4HANA. The funniest thing was the proposal of 100+ million on the implementation cost that ended nowhere. In fact it pissed off our executive team that much that our organisation is considering a move to Oracle SaaS ERP.
The Post Office, a UK government-owned company, has awarded SAP a contract worth up to £2 million for software services following a misunderstanding of its SAP licences and service bundles.
A contract award notice issued last week shows the Post Office – which issues postage stamps, manages the postal service, and runs one of Britain's largest network of retailers – handed SAP the deal for implementation, configuration, maintenance, and repair services for its SAP SuccessFactors performance management system.
Analysis Under Nevada's baking summer sunshine, Snowflake last week promised it would bring together two ways of working with data that mix about as well as oil and water.
The data warehouse vendor – well known for its stratospheric $120 billion post-IPO valuation – said it would support both analytics and transactional workloads in the same system.
Launched at the Snowflake Summit 2022 in Vegas, Unistore would be the "foundation for another wave of innovation in the Snowflake Data Cloud," said Christian Kleinerman, senior vice president of product. "Similar to how we redefined data lakes and data warehouses for our customers, Unistore is ushering in a renaissance of building and deploying a new generation of applications in the Data Cloud," he said.
A Ukrainian minister has accused software giant SAP of continuing to operate in Russia despite the German vendor previously vowing to withdraw from the aggressor nation.
In the months following Russia's invasion of Ukraine, SAP attracted criticism as it continued to support installations of its software in Russia and cloud services used by Russian businesses, including state-owned bank Sberbank.
Pressure from Ukrainian president Volodymyr Zelenskyy contributed to the enterprise application provider promising, in late April, to conduct an "orderly exit from… operations in Russia" following a 30-year presence there.
SAP has attempted to energize its annual Sapphire shindig by expounding the virtues of its strategy since €28 billion was wiped off the company's value in 2020 due to the pandemic.
The turnaround plan began with the launch of RISE with SAP, designed to accelerate customers' move to the cloud and its latest S/4HANA ERP platform with the help of global consultancies and cloud hyperscalers.
The German software giant promised customers could hold it to account for the delivery of third-party partners in the package.
Microsoft patched 74 security flaws in its May Patch Tuesday batch of updates. That's seven critical bugs, 66 deemed important, and one ranked low severity.
At least one of the vulnerabilities disclosed is under active attack with public exploit code, according to Redmond, while two others are listed as having public exploit code.
After April's astonishing 100-plus vulnerabilities, May's patching event seems tame by comparison. However, "this month makes up for it in severity and infrastructure headaches," Chris Hass, director of security at Automox, told The Register. "The big news is the critical vulnerabilities that need to be highlighted for immediate action."
SAP is to sell a chunk of its business known as Litmos in a deal reputed to be worth $1 billion.
The German analytics giant has engaged bank Moelis & Co to sell the corporate education software unit to slim down its operations and prioritize cloud-based products.
According to Reuters, the sale of the California-based SaaS company could achieve a price of around $1 billion. An auction process is set to begin in the next couple of weeks with plans to target private-equity funds in the US and Europe.
SAP announced on Tuesday it was exiting Russia after 30 years of operations in the country, leaving on-prem customers with no software support.
“Our hearts and hopes are with the people of Ukraine. More than anything, we want this war to end,” the German software giant declared, referring to Russian president Vladimir Putin's illegal invasion of Ukraine, in a canned statement announcing its exit.
SAP paused all Russian sales in early March in accordance with international sanctions. However, the biz faced criticism for still supporting its products in Russia. Ukrainian president Volodymyr Zelenskyy called SAP out in a viral tweet, alongside Microsoft and Oracle, for supporting technology in Russia.
SAP has reaffirmed its 2022 outlook for revenue, despite seeing a €130 million ($141 million) reduction resulting from its decision to withdraw cloud services and on-prem software support from Russian customers.
The German application software giant saw revenue hit €7.1 billion ($7.7 billion) in the first quarter, up 11 percent on €6.3 billion ($6.8 billion) a year earlier. Meanwhile, operating profit climbed 10 percent to €1.1 billion ($1.2 billion).
However, SAP's performance has been hit by its decision to withdraw business in Russia following the invasion of Ukraine.
Feature Like so many stories in the history of computing, it involves Xerox. Scientific Data Systems was sold by Xerox to IBM as part of a hardware deal. When Big Blue canned a related software project, a group of five German engineers saw an opportunity.
Dietmar Hopp, Klaus Tschira, Hans-Werner Hector, Hasso Plattner, and Claus Wellenreuther, all from Mannheim, Baden-Württemberg, thought that businesses would be able to see functional company data as they are working, rather than waiting for hours for punchcards to be punched and read as was the fashion at the time. On April 1, 1972, SAP was born.
Celebrating its 50th birthday, the German company is now the largest European business technology firm and, until recently, the highest valued company on the German stock exchange.
The majority of UK and Ireland SAP users are finding a lack of preparedness in data management is affecting migrations from SAP ECC 6.0 to SAP S/4HANA and/or a push towards automating business processes.
According to a survey of 116 SAP user organizations, 61 percent said that data management challenges have slowed or will slow the automation of their business processes. Meanwhile, two-thirds (66 percent) state that data management is a challenge when moving from SAP ECC 6.0 to SAP S/4HANA, the study by the UK and Ireland SAP User Group (UKISUG) found.
The general state of enterprise data housekeeping is exposed when organizations tackle strategic projects, said UKISUG chairman Paul Cooper.
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