It would be nice if Google could stop their "free and crappy" or "cheap and crappy" product expansion into everything. It sets expectations and then business can no longer find enough paying customers to build a quality product. Think of everything they've permanently damaged - global message boards, e-mail, news, chat, photo sharing, video sharing, and web site hosting. They're now full of spam, ads, massive down-sampling, etc.
Louisville should have asked for more money. They need to clean up the broadband mess before consumers there have expectations that broadband doesn't work and not much money shouldn't be spent on it.