Black Horse slowed down: Lloyds Banking Group confirms problem with 'Faster' payments

Lloyds and Halifax bank customers have been warned not to make repeat transactions as the group grapples with a technical glitch with Faster Payments. The banks, along with Bank of Scotland, come under the Lloyds Banking Group umbrella. Reports of problems with the banking systems at Halifax and Lloyds began rolling in at …

[ElNumbre]

SLAs

I thought the SLAs for Faster Payments was something like 2hrs, although its usually much faster than that?

[Velv]

Re: SLAs

The only limit in place is set by the Payment Services Directive, and is that any mobile, internet or telephone payment be received by the end of the next business day.

[katrinab]

Re: SLAs

2 working hours, so if you sent it now (almost pub o'clock on Friday), then it would be within the SLA if it arrives by 11am on Monday.

['s water music]

cheque's in the post mate

happy friday

[Velv]

Re: cheque's in the post mate

Cheques are moving to a next day clearing cycle, so be prepared for the money to leave your account faster.

(In theory all cheques were meant to be through the image clearing service by the end of 2018, but there still problems with it)

[streaky]

Re: cheque's in the post mate

What's a 'cheque'?!?

[Toni the terrible]

Re: cheque's in the post mate

It's an Eastern European Country, next to Slovakia

[LordHighFixer]

Don't they know?

You never, ever, make changes to anything on Friday.

[Anonymous Coward]

Re: Don't they know?

And as it's always Friday somewhere in the world...

Oh, wait, no.

It is Friday between midday Thursday and midday Saturday though (for those of us in GMT)

[Anonymous Coward]

Re: Don't they know?

Anything before 9am Monday is Friday for project delivery purposes

[Anonymous Coward]

Faster Payments...

They should have called it : No payments...

[holmegm]

Re: Faster Payments...

They should have called it : No payments...

Well, you have to concede; no payments is faster ...

[macjules]

Re: Faster Payments...

They should have called it : No payments...

Or "Black Horse Down"

[Ken Moorhouse]

Fasting Payments...

...more likely.

[Anonymous Coward]

Temporary Inability To Send Users' Payments

You've got to hand it to the banking industry... their systems are so reliable that I can't remember the last time they had a TITSUP (this year!)

[Wayland]

Got Paid then charged

On Friday my customer paid in advance for some parts and the money was instantly cleared. I then bought the parts online. By Saturday I had a letter informing me I had gone overdrawn but they had made all the payments. By the way this cost £15.

So the letter writing and billing parts of Lloyds Bank are working with great efficiency.