Automation (digital/mechanical), 100% Predictable
It isn't Zurich at stake in this instance legally. It are the IT professionals involved.
Cyber crime, hacks, attacks, are a fact of every days life. That shouldn't be any surprise. What will come as a surprise to those IT professionals involved, perhaps they may be a crack in their field or discipline, I won't challenge that, but sure they haven't got any idea of automation? Here is the key for Zurich. Automation is what is key, not the manning, method, machine, called IT, which is the problem. If you don't have any idea of the 100% predictability of automation, yet are telling/yelling/hyping/selling that, every day, you must be up for the job.
Everybody assumes that it is an act of war, or debating that. Legally it is the inhibition of professionals not up for the job to understand the 100% predictability of digital automation. Ransomware is simple fact of today's world we live in. The IT professionals involved are to be aware of that and to think and implement ways, means and methods to reduce these risks. Can they prevent it entirely? Perhaps not. But the fact the, to prevented, instance here is so wide spread, it only is fair to address and challenge the level of the IT professionals involved.
For IT professionals reading this, regardless your discipline, field of expertise, your role in the IT chain, it is Digital Automation you are performing, your discipline, the means, equeipment, your discipline, called IT, is the way you automate. Legally you have a responsibility in every step of the way. If you don't understand the essentials and principles of automation, you legally have a challenge. You can be addressed legally if things go wrong.
All Zurich has to do is to advise Mondelez to turn to the involved IT professionals or IT service supplier(s).