World Class Security
so DellEMC subsiduary RSA says it provides, maybe they need to take some of their own medicine?
Dell is resetting all customer passwords on its website after a hacker or hackers unknown infiltrated its internal network. Big Mike's server and PC biz says that the move is a precautionary measure after someone broke in and tried to get into a database containing customer names, email addresses, and hashed passwords, in what …
Given that the admin was on the ball and the breach was closed before any data extraction took place, I do not think it is fair to start bashing Dell on having been breached.
They did a far better job at securing their data than many others who have been discussed in these columns this year alone.
Security is not a passive affair. Firewalls and such are not the only answer, you need active surveillance to be able to catch issues before things go bad and data is extracted. That is what happened here, so kudos to the IT people who knew their job and did it well.
Unfortunately, Dell changed the password parameters and provided incomplete instructions on the web page for changing passwords: special characters previously accepted are now rejected WITHOUT PROPER EXPLANATION — the page simply repeats the same incomplete instructions. Dell has also shortened the maximum length of passwords — a major security failing. It took me two days and three people to be able to get into my Dell Premiere Account.
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