The company has a plan to do "fewer things better"
The problem with that phrase is it can be interpreted in more than one way.
Capita is looking for a new networks chief. fake smile Shiny new Capita boss to UK.gov: I know you are but what am I? READ MORE The company has confirmed that Béatrice Butsana-Sita, formerly managing director at its Networking Solutions division, is no longer with the company. Butsana-Sita joined Capita in 2016 from BT. The …
As a former Capita InfoSec manager I can confirm they are indeed doing a decent job at fewer and fewer things...
Reading that Capita ITS is handling critical government infrastructure is deeply worrying. I wouldn't trust them to set up a laptop. (and in fact during 3 months of employment they had to rebuild my laptop 5 times, it never worked...)
Neither may be the fix. I'd be curious about the state of Capita's network, and scope for cost reductions by consolidation. Especially if there are multiple networks. Downside is to design a 'Capbone' (yes, I know I missed a letter), it would involve extra capex and opex to create it. Plus even as a contactor, it'd require working with their execs.
I beg to differ, because while they render fewer and poorer services, they do so with tremendous waste and cost to themselves...
As an InfoSec manager I've personally seen them spend 600,000 GBP to IBM for the monitoring of... ZERO servers!
Yes, that's correct. You can't begin to understand the level of disfunction required to make that not only possible, but go years unnoticed, and then defended so that it may continue...
I have just moved to a new job with a company that is insourcing it’s entire network.
The state of the current platform is astonishing, there are systems referenced which haven’t existed for years, and I found routers in different offices with the same hostname this afternoon...!
Because they gobble up other companies without aligning them.
In short they foster the bad habits within each company and actively encourage them to play "them vs us" games between the factions so Capita can claim the problems are with a sub-department after the ink drys.
Networking Solutions falls under IT and Networks, one of six divisions at Capita. IT and Networks revenue fell 9.3 per cent to £197.6m in the first half of 2018, with profits falling further, down 35.6 per cent to £21.5m.
That could be one of the reasons Beatrice has moved onto new challenges outside of Capita.
As an ex-Capita employee, made redunant as part of CNS's resource cull earlier this year, I'm glad she's gone.
Always thought from her weekly "blogs" that she thought she was way to important to deal with day to day empoyees, instead regailing tails of shopping trips to Ocado or Skiing with other company directors.
And why the hell did she look through my Linked-In profile about a month after I'd left?
I'm hoping that they'll dissapear at some point, but feel bad for the collegues left behind, and especially thouse who invested lots of their own cash in discounted shares years ago which now are worth 15% of what they paid for.
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I am also an Ex-Capita employee, and seeing Beatrice in action was horrific, When there were no pay reviews and her weekly blogs kept on about the new £150 milk frother she bought which didn't work so should she return it or throw it, ending with "oh well i will just buy a new one", she and her team were out of touch with everyone. The most horrific bit was the salary she was supposedly on!
I also agree that there are some fantastic people still there working away who have had to endure her time and the clients should be asking for the evidence what they bought is what they have got, as i bet it inst.
I wonder how well the NHS et al run their competitive tender process.
When I asked Crapita Network Solutions for a 1Gb/s link they quoted far beyond the price we got for competing companies links. From memory it was in the 5XX% markup order of magnitude. I was literally told that we would be paying for upgrades to their core network.
Beatrice used to send a companywide email each week which 'as you can imagine' was the highlight of everyone's week. The only one I remember was her talking about how much she loved Veal and that she couldn't understand why the British had such a problem with it.
I wrote her a reply, explaining how Veal crates work, which obviously I bottled out of sending.
The problem was that the place was/is full of people like Beatrice sending pointless emails. Pareto's Law has never been truer than at Capita, prior to an acquisition 20% of the people did 80% of the work, once Capita got hold of a business the 20%ers left and that's how they got where they are today.
The scary thing is that this division has a contract with National Air Traffic Control...
Beatrice's weekly email was the highlight of my week. Because, it was so badly written, full of awful spelling mistakes and packed with her bragging about how wonderful her and her offspring were. After a couple of Friday lunchtime pints, it would give me a great laugh whilst spurring me on to get that CV sorted so I could leave the company as soon as possible. She inspired me (to leave as soon as possible).