Re: It was funny but she did learn stuff there.
@ Ken Hagan
"The computer age for nerds dates from WW2. The computer age for normal people started around about 1990....."
Good God! How old are you! The computer age started to go mainstream at the very least, by the early 60s. I was writing RPG (ugghh!), Assembler, and later PL/I since 1966 for a bank first of all, then later after skiving off to the UK, more Assembler, COBOL, then later again 8086 assembler.
I agree that it started way earlier than that, but that's when it became mainstream - even here in New Zealand. My first job at the (savings) bank was for an online banking system, which incidentally was waaayyy before the Poms, judging by the banking system there in the early 70s.
I might add, that if the oldies didn't get it, I would suggest that was more the fault of the instructor rather than the pupils. If you have never struck a concept before, then saying "click on an icon" is totally meaningless, as is expecting anyone to know instinctively what a mouse was and how to use it. I knew a bloke once (a lawyer, so entirely thick) who was never shown how to use one, but managed to eventually work it out for himself. The only thing was, he held the mouse back to front, with the "tail" trailing over the front of the desk. Consequently any instruction to "right" or "left" click was totally arse about face for him.
Happily retired now and nearly 75, there are some modern concepts that people take for granted that I sometimes have a struggle with. Being used to a Samsung tablet and an Android phone, both with home and back buttons, I recently purchased an iPad which of course only has a single button, and of course these days no user manual to get you going. I am still learning new stuff on it because it operates quite differently to Android. Swipe up from the bottom of the screen to switch to another open app (amongst other things). Oh yeah, totally intuitive. I figured it out because I worked out that there had to be an easy way, so tried all sorts of gestures, swipes etc, until stumbling upon it.
Incidentally an "intuitive" interface is all in the eye of the beholder. If you've written the interface then of course it's intuitive. Not so much for other people. I still have problems with a lot of website interfaces which in my humble opinion are a pile of garbage. It is also NOT clever to put yellow writing on a light brown background or vice versa. And there are several other colour combinations that do not work all that well either.
But then what would I know. I've only had over 40 years experience or writing software, designing interfaces, and learning how people handle such things. First rule, do not assume that you know what works for people, just because you understand it.
BTW why is El Reg using an American dictionary in a UK publication? It just flagged up "colour" which everyone knows is the correct spelling despite the efforts of some to "simplify" English.