Let me answer for them
Tim is out spending billions in unpaid tax money right now so he can't answer your exam. So let me answer for him. These questions are easy-
Q1":Did Apple notify its customers before it released this software update feature to throttle back processing performance for its iPhone 6, iPhone 6S, iPhone SE and iPhone 7 with iOS 11.2? If so, when and how did Apple notify its customers?
Nope. Dang, this is gonna be easier than I thought.
Q2:Did Apple offer its customers the option of declining the software update feature to throttle back processing performance? If so, how? If not, why not?
Nope. Because illusion is the way we make big money here at Apple, like you guys get elected with vague promises and stuff. NEXT.
Q3:Did Apple release a similar software update feature to throttle back processing performance for earlier models, such as the iPhone 4, iPhone 5, and iPhone 5S? If so, when? Did Apple notify its customers before doing so? If so, when and how did Apple notify its customers?
Of course we did. We would not leave a generation of our beloved buying zombies, er, customers following dumb trends like removal of analog audio to force them to buy newer, expensive headsets that last less because of a battery. And we did that when a newer model is about to be released along with a new iOS number. And nope, we did not.
Q4:Does Apple plan to release a similar software update feature to throttle back processing performance for newer phone models? What notice does it plan to provide to customers before doing so?
Yes. Like, obviously. And we plan to let our beloved customers of this by adding a random notification that the behavior is activated by making the device slower.
Q5:Has Apple tracked consumer complaints about processing performance that are likely to be attributable to this software update throttling feature? If so, how many such complaints has Apple received and how has Apple addressed such complaints?
At first we did. But after one year or So, we stopped because we did not have enough storage to keep them. So yeah, we don't care anymore how many people complain that their pricey toys do not behave like pricey toys but like China toys.
Q6: How did Apple notify its customers regarding the option of replacing the iPhone battery?
It is easy. We have a patented 2-step procedure:
1- Try hard to sell them a new iPhone
2- Tell them that their old device is lame and the battery too like the camera and display so they buy a new iPhone because the whole thing is one year old and it's like ultra old like your grandparents' grandparents.
Q7:Apple is reducing the price of an out-of-warranty iPhone battery replacement to $29 for anyone with an iPhone 6 or later. In addition, Apple has issued an apology to consumers for the way it handled performance for iPhones with older batteries and how Apple communicated that process. How did Apple arrive at the $29 battery replacement figure? Did the company consider alternative plans to address the issue, such as providing a replacement battery free of charge to affected consumers?
Tim likes the 29 number. Don't you? It's like superior than 28 AND 27 at the same time! And we plan to offer a new battery in each new iPhone purchase free of charge. As an apology, we also include the installation free of charge too.
Q8:Has Apple explored whether consumers who previously paid the full, non-discounted price for a replacement battery in an effort to restore performance should be allowed to seek a rebate for some of the purchase price?
Eh, why not? We'll raise the next iPhone price from 79$ to make it 1578.99$, and we'll offer 50$ rebate off the new iPhone for those that bought a battery earlier. That way we are still making big money on y'all And we look like the good guys! Woooooooooaaaah!
Eh, already done? These questions answers themselves...