"TPG's undertaking also includes a commitment not to advertise speeds it can't achieve."
How very good of them.
TPG has joined Telstra and Optus in agreeing to refund customers who couldn't get the National Broadband Network speeds they expected. The company, whose brands include TPG, iiNet and Internode, reached agreement with the Australian Competition and Consumer Commission (ACCC) yesterday. TPG's transgression was the same as the …
The variability of the copper is a good argument for the removal of speed tiers on FTTN, and to simply charge everyone the 12Mbps wholesale speed.
The arguments in parliament about why FTTN average speed of 68Mbps is significantly higher than FTTP with speed tiers would make for some very interesting watching.
TPG has a number of ethical problems I think. I recently inquired about their FTTB "on-net" product (where they have their own fiber and MDF in a building separate to the NBN). When I asked if the product had the same port blocking facility as iiNet NBN the salesperson aggressively asserted they did without hesitation. Subsequent research determined TPG does NOT offer that service at all. Ironically of course iiNet is owned by TPG.
This is a first step, but the ACCC needs to encode stricter performance targets to prevent crazy over subscription of the CVC.
My mother who can achieve a 32mbit line rate but can't get more than 6mbit down except at 3am in the morning doesn't receive a cent in compo under this plan.
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