IBM opens emergency escape hatch to TSS volunteers IBM is seeking volunteers in Technology Support Services (TSS) to throw themselves down the redundancy chute by the end of the year. As revealed by The Reg last week, Big Blue’s UK top brass told staff to form a body of employees for both TSS and IS Delivery to represent the workforce as the latest round of layoffs take shape …
No, this is self correcting. The only reason they outsource is cost, they certainly would prefer to have staff here in the local language and time zone. Once enough people become jobless, wages will drop and the "living wage" will be forgotten about since all of the supporting roles will go as well (coffee shops are part funded by IT staff!). At some point, India/China/Etc. will begin ramping up their wages as expectations rise and they start believing that every person is entitled to high speed Internet, XBOX, big screen TV and hookers. They will introduce minimum wages and gradually work up to the point that the UK becomes cheaper.
This all might happen when Brexit goes live and we become bankrupt, so not long to wait now...
FWIW the IMF and EU are there to tax and redistribute wealth already. The issue is that the wealthy nations all feel ripped off and try to get out of paying. This leads to destabilisation and war in the same way as reducing tax/benefits at a local level leads to rising crime and violence.
That will apply to the whole industry before 2020.
I'm sort of glad that my job went to India when it did. not had a sniff of another post that paid above entry level since. But doing an O.U. Degree stops me from being idle.
Enrty level salaries for people with 30 years experience! I'd like to see an entry level person write the sort of code that I can but hey, it will all be done in India or by Robots before the decade is out.
Men in Sheds here I come.
HR went ages ago. It's all in Hungary and the Philippines now. To be fair, my dealings with the Hungarians have been very good; they've been prompt and very helpful. The staff in the Philippines, who are presumably being paid next to nothing are very much of the "computer says no" ilk.
"Computer Says No"
Ha, I had that experience, but from an IBM colleague in Bangalore. I was trying to get a phone login set up, so I could use the hotdesks at one location, so I filled out the form. After several weeks, the reply came back 'Denied, insufficient capacity' .... so I emailed them, and they explained they had created as many accounts as there were telephones, so there was no more capacity. I tried to explain they were hotdesks, and as I was sat at one, with a phone right in front of me, capacity wasn't a problem. "But what if someone we have already issued an ID to wants to use the phone?" they replied,.... 'Well, they could get into the office earlier,and get a desk, but as I'm here, and these desks are first come, first served, I get the desk, and the phone',.... I gave up attending the office at that point and did permanent wfh, .... with my own phone.
The one I remember was when I was out of the country at a customer. My last day there was a long one, I knew it would be, so I booked a late flight home. This ended up being delayed so I got some overpriced food at the airport. I got home in the early hours.
When I came to claim for this, I was told I couldn't, because I had returned home that night, therefore wasn't on a business trip and should have prepared and cooked a meal at 2 in the morning, before getting up a few hours later to go to work. The policy apparently was that you could only claim if you were staying away.
I returned to the same customer and this time, I booked a lunch time flight home. I put in a claim for a whole day of work, which will inevitably have been passed on to the customer. If they had complained about this, I didn't care. When I escalated the claim through management I was told to make up a claim that would get through the system.
Just one reason I left.....
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