Veritas considers 'restructuring' another two offices, with 350+ pink slips possible

“Veritas” is the Latin word for truth, a fact we mention because data management software vendor Veritas has offered The Register a revised explanation for the closure of its support desk in Sydney, Australia, after we received information that told a different story. That document was a workforce plan dated July 2017 and, in …

[Dwarf]

I wonder what their backup plan is if things go wrong with the corporate change ?

[Korev]

Offshoring

Those plans were balanced by ~35 hires in Beijing, China and ~100 people in Pune, India, plus the intention to open a new San Francisco office and fill it with up to 150 people as part of an effort to concentrate management positions in the Bay Area.

If offshoring is so good; then why not do the management too?

[Anonymous Coward]

Re: Offshoring

Exactly. Management, like sanitation supplies, is basically an overhead cost that creates no value itself but is necessary to support the activities of those who do create value. If times are tight, switch to generic toilet paper instead of the quilted and scented sort - i.e. concentrate management functions somewhere inexpensive and retain customer support close to point of use. That's why we have sales and support in central London and management are squirrelled away in the North East.

[Stuart 22]

Re: Offshoring

Veritas - I thought you meant the people who left UKIP 'cos it was a bit soft on immigration? They did get 'pink slipped' by the electorate. Those were the days: https://en.wikipedia.org/wiki/Veritas_(political_party)

[Anonymous Coward]

Re: Offshoring

Managers are just Field Replaceable Units. Like bamboo, they pop up everywhere, are difficult to contain but can be acquired anywhere. Engineering talent is different, but ask any manager and they will tell you the crown jewels of the company are the managers.

[Pascal Monett]

"reducing support, in the name of a better-looking balance sheet"

In a perfect world, customers should then reduce their custom in the name of finding better support elsewhere.

Of course, this is an imperfect world and switching supplier is not always that easy, so it looks like wait times are going to get longer.