Like to play swap out
We got a load of HP laptops all indentical which run Igel client configured for Citrix use.
We get the odd call to say its running slow when they log on etc (Just normally reset the citrix profile as nowt special saved in it)
But always get the odd person who wont have it so we keep a couple of spares and just swap the laptop out for a spare one and put the swopped one back out in stocl untill the next call and swop again.
We dont even bother to boot the things up when swopped as there is really no point..
its the illusion you have done something that pays off