They're off...
They've made enough cash and are off to the Carribbean with your cash.
...Probably.
...Because that's what I'd do.
Web hosting services at Fast.co.uk are out of action in what would appear to be the final nail in the supplier's coffin. Back in December, Fast.co.uk, which used supplier 186k for its broadband services, advised customers to seek other providers as it was unable to "continue to supply" broadband services. Leeds-based 186k …
The polite and non-exploitative thing to do would be to send an email and written/typed correspondence to clients telling them one is going under. Stop taking money from client bank accounts and advise the client to seek an alternative supplier for ALL the services they subscribe to. Suggesting alternative provider would be useful. And stating a date on which the services will terminate is essential.
If Fast have done all the above.. fair enough.
However my experience is such that I think and believe most companies only give a fuck about revenue and prefer the client take the hit for their mismanagement.
The polite and non-exploitative thing to do would be to send an email and written/typed correspondence to clients telling them one is going under. Stop taking money from client bank accounts and advise the client to seek an alternative supplier for ALL the services they subscribe to. Suggesting alternative provider would be useful. And stating a date on which the services will terminate is essential.
This is the point at which "what would be polite" conflicts with the law. Once you know you're insolvent the law says you cease trading, and that includes sending out polite emails or allowing customers to make backups - or giving prior early notification. Not very nice it might be but it is the reality. Always backup your stuff.
Liquidators will screw you for this stuff and you will end up becoming a disqualified director if you're not careful.
Used to have some connectivity services with these guys, they were great too - not used them for a couple of years now, shame it went like that though. Used to get cross communication from the Dark group dark.co.uk which seems to have morphed into DG Technologies - same RO as well :/