Their CS and billing is still terrible. Anywhere outwith a city centre is generally 2G with no data throughput.
I'm surprised anyone is with them at all.
Profits before punters has bit them in the arse. Good.
Vodafone posted a sales fall of 20 per cent to €1.7bn (£1.4bn) in the UK for its third-quarter results, dragging overall sales down 3.9 per cent to €13.7bn (£11.6bn) compared with the previous year. Chief exec Vittorio Colao said growth in Europe was centred around Italy, Germany and Spain. "In the UK we have made good …
"In the UK we have made good progress in improving customer service"
Like withdrawing the email service from Demon domain customers without any reduction in the broadband service price. Transferred them to another supplier with an inferior offering - for which they have to pay extra. My latest Demon contract period has finished - so I will be leaving as soon as I work out who offers a good service.
OFCOM might have fined Vodafone but I was mis-sold a contract on the very same month.
Vodafone salesdroid hounding me because it was "time for renewal". I asked for a monthly rolling contract and sought assurances from the Vodafone salesdroid (on multiple occasions) that monthly rolling was indeed what I was agreeing to.
A few months down the line, when I came to porting-out of Vodafone, I was told I was actually on a 12 month contract and they wanted me to pay an early-termination penalty.
Horrible company and useless customer service.
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