Not really that Wiley...
Based on El Reg's rather positive review of the original Swift, I took a punt on the plucky little British startup last year and bought one. Sadly, any good points, and there were plenty, were thrown aside by stupid little niggles with the device and, more importantly, WileyFox's absolutely appalling support, although the term support is probably a misnomer, because they wouldn't know support if it walked up and shook their hand.
USB port recessed so far into the device that any connector apart from the supplied (non-standard and considerably longer than it ought to be) wouldn't attach securely? Oh yes. Seemingly trivial, but utterly frustrating beyond words. I wasn't the only one having issues here; BlackBerry charger, Lumia charger, HTC charger, Belkin in-car charger; none would attach. WF's telephone support people rather patronisingly informed me that there was an issue with all my chargers and cables, as theirs was standard, despite the connector being, if memory serves, about 6mm longer than the norm. They generously suggested I should buy one of their chargers, but that they weren't available yet and they'd no idea when they might be.
Battery life? Appalling. In fact, beyond a joke. Six hours of doing very, very little is not, despite what their support people insisted, normal or acceptable. Even the 3 year old S2 still held more charge on its original battery.
I wasn't the only person with these issues; plenty were shouting up at the time. The main issue really was that WF were rude, arrogant and patronising in their responses; untruthful, at times. That's the biggest killer and that's the reason that I'll never buy anything from them again; honesty is, apparently, the best policy, but I don't think WF got the memo...