Someone should tell Google that it's EU anti-trust rules that apply. Big hint for them, telling the people investigating you that metaphorically they are too stupid to tie their own shoe laces isn't going to pursade them to stop. Quite the opposite, unless of course it's a fight Google wants.
We're great, you don't understand competition law, Google tells Europe
Google has sought to blunt the European Commission’s three-prong inquiry into its business practices – by claiming the Eurocrats don’t understand antitrust law. Writing on Google’s corporate blog, senior VP and general counsel Kent Walker disclosed that Google has responded to the Commission’s shopping and advertising concerns …
COMMENTS
-
-
Friday 4th November 2016 20:27 GMT ecofeco
Re: Google results are trash
Trash.
I often have to go to page 2 and 3 to find the results I'm looking for and just as often, results I had from 5 years ago are no longer to be found at all. Things like scientific articles, charts, graphs, tables, etc. from media that are still in business.
Yet no problem finding "1902 buggy whip parts" that lead to a page dynamically created to game the search engines and no such parts offered.
The other problem is they have mixed news in with general results, so if there is a popular news article on say, strawberry scented bollocks, there is no way to get any result other than the current news article for pages and pages. The results are saturated like a rum cake. News used to be separate search just for this reason.
They need to overhaul their search engine in a big way. Breaking out searches by general categories would help, like news or money or real estate or science or medicine. Squashing pages without relevant content would also help. I call them "hollow pages" (you heard it hear first)
-
Friday 4th November 2016 09:08 GMT Named coward
confused
"When consumers look at Google ads they do not get the best, most relevant results. Instead, they get results from advertisers willing to pay Google the most money"
So when we see ads on TV, billboards etc...they're the "best, most relevant " ads and not from "from advertisers willing to pay"..."the most money"?
-
Friday 4th November 2016 09:11 GMT Headley_Grange
"When consumers look at Google ads they do not get the best, most relevant results. Instead, they get results from advertisers willing to pay Google the most money."
I look forward to being able to go to the newsagents and buy my personal copy of the Sun with ads tailored specifically for me, instead of the current state where the ads are from the advertisers who've paid the Sun the most money for the column inches. Ditto ITV - I haven't got a cat, I've got a motorbike.
-
Friday 4th November 2016 09:23 GMT Pascal Monett
Google is just being disruptive
As its immense money pile allows it to. Like every Internet-based company these days, it believes that it can redefine the law of any land by virtue of simply saying that things are like it wants, not like they actually are. Uber is starting to learn the limits of such behavior.
Contrary to most, jurists are experts at listening to arguments to better destroy them, and the law is not defined by an Internet company.
Still, Google (and others) have deep coffers and know how to use that to lobby and get the laws they want. So Google may be right one day, but I am personally pining for the judge who would take such declarations and slap a $10 billion fine for contempt of court.
Never going to happen, of course.
-
Friday 4th November 2016 09:29 GMT tiggity
optional title
Different search engines give different results.
Google is current market leader, if they have a product in a certain area then you would expect them to have it high in list of search results (a search is free after all).
If search was chargeable then there might be more valid arguments for position of certain sites in the results, but it's a free service so bias is expected (well it is by me anyway).
if EU is so peeved they could create their own free to use search engine - if it's good enough maybe people will use it.
Personally I prefer aggregating search engines rather than just one search provider (I recommend people try a variety of search tools every now and again - IMHO Google search is much worse than it was a few years ago)
-
Friday 4th November 2016 09:59 GMT Anonymous Coward
"Personally I prefer aggregating search engines rather than just one search provider"
~ Ok please suggest some good sites that aggregate search engine results?
~ Been using DuckDuckGo, but their results from Yahoo have started to tank.
~ So I'm test driving Qwant right now, but may return to using Startpage etc...
-
Friday 4th November 2016 12:29 GMT Anonymous Coward
Re: optional title
Google is current market leader, if they have a product in a certain area then you would expect them to have it high in list of search results (a search is free after all).
If search was chargeable then there might be more valid arguments for position of certain sites in the results, but it's a free service so bias is expected (well it is by me anyway).
There are lots of reasons why a monopoly search engine is fantastically dangerous (and please, don't try to tell me that there is viable competition).
First of all, if it acts as a gateway to the rest of the Internet, that means it can extract a toll for doing so, and it does. It doesn't charge you, but it charges those who want to be found and you thus no longer have a selection based on a fair applied formula (which is kept secret as well), but you get whoever paid best. This means that if you are looking for, say, the cheapest widget x, you may not get that at all - you will get a result that starts with someone who has paid money to APPEAR as having the cheapest widget x. Technical support fraud is a good example for where that goes wrong.
Secondly, having a monopoly means that a lot of effort is put in staying there. That means forcing people into agreements they don't want (the current Android investigation is an example) and it means nuking any competition before it becomes a threat (FairSearch is not entirely unbiased, but it does have a couple of good points).
The simplest way to see what impact such a non-benign monopolist can have on a market is to simply examine the history of Microsoft, whilst keeping in mind that even Microsoft wasn't spying so deeply on people and companies that they were likely to know in advance what was coming..
If I were working for the European Commission I'd make sure that nobody used Android phones. Wileyfox maybe if it absolutely had to be the Android UI, but not pure Android. Far too dangerous IMHO.
-
-
Friday 4th November 2016 10:45 GMT Anonymous Coward
Actually Google have a point
As the EU have also gone after them for having a monopoly on "licensable smartphone operating systems" it could indeed be argued that they really don't have a clue. The EU should drop the spurious stuff and concentrate on the search issues to stop giving Google wiggle room.
-
Friday 4th November 2016 10:48 GMT Anonymous Coward
"and the exercises of its vast power cause more harm than Microsoft’s did."
He obviously doesn't have to deal with their crap software and licensing on a daily basis. Working with MS software isn't IT, when it fails it's just fooling around making educated guesses untill their crap accidentally happens to work again. Costing billions of downtime and lost productivity in the process. Not even to mention their Office cash cow that brings nothing new with every release, yet keeps getting increasingly more expensive.
Any enemy of MS is a friend of mine, hopefully Google and others keep pushing them hard untill Linux becomes the standard.
-
Friday 4th November 2016 12:19 GMT Gordon Pryra
FairSearch represents vertical search rivals shafted by Google
The biggest trouble is that there are NO decent alternatives.
There never have been, from the moment Google hit the web the other search engines all looked like crap. From Excite, Yahoo, Alta Vista, Bing etc none of them actually return much in the way of relevent results.
Yeah Googles results are not as good as they used to be (and I am a pretty heavy poster on the indexing and ranking good help pages) but they are far and away the only real choice.
As soon as people become competition by offering a decent service, then all this rubbish becomes moot
People use Google becuase they are good. They have to go to google, its not default like Bing
-
Friday 4th November 2016 13:47 GMT anonymous boring coward
Re: FairSearch represents vertical search rivals shafted by Google
People use Google because it's the default on all Android phones and tablets.
Sure it's also pretty good, but not as good as it once was, with all paid crap at the top of searches nowadays.
Bing is only the default on a shrinking platform, when it comes to personal "computing" (web surfing, social media, etc).
-
Friday 4th November 2016 14:50 GMT Daggerchild
Re: FairSearch represents vertical search rivals shafted by Google
Let's be honest here - when was the last time anyone went to the shopping tab of Google Search, instead of going to Amazon, when looking for a product?
The entity "Fairsearch" isn't about fair searching, in the same way the entity "Consumer Watchdog" isn't about being a consumer watchdog.
-
-
-
Friday 4th November 2016 12:28 GMT Blitheringeejit
How about making things a lot simpler...
...and instead of trying to make incomprehensibly abstract laws about how to regulate "competition" between advertisers, just make some simple tax laws which force all these companies pay a decent amount of tax in all the countries in which they operate.
I really couldn't give a flying toss about advertising and search results, and unlike Amazon, Facebook, Ebay and whoever, I actually get a lot of direct benefit from what Google provides for free - not search results, they are always going to be commercially biased, but definitely mapping and navigation info, and some of their cloud services.
I'd hate to see the EU regulators piss Google off so much that they take the free stuff away - but I really want them to pay a fair share of tax on the profits they make from their advertising business, and pay it in the countries where those profits are earned.
-
Friday 4th November 2016 13:56 GMT DavCrav
Re: How about making things a lot simpler...
"...and instead of trying to make incomprehensibly abstract laws about how to regulate "competition" between advertisers, just make some simple tax laws which force all these companies pay a decent amount of tax in all the countries in which they operate."
We have regulations. You might not see why this one is useful but lots of people do. Do you see why company stores, private police forces, debtors' prisons and so on are not allowed any more? Those are very real things, outlawed by abstract laws.
-
-
Friday 4th November 2016 13:43 GMT nijam
"FairSearch represents vertical search rivals shafted by Google"
I really, really don't believe that.
And while we're on the subject, vertical search - AKA comparison sites - are best avoided because they are often owned or largely funded by one or other of the big players in the relevant market, but keep that fact very well hidden. Secret usually, in fact.
-
Friday 4th November 2016 18:08 GMT Anonymous Coward
Even the Nazis thought they were the good guys!
They really did think that violently ridding Europe of Jews, gypsys and communists and reducing Slavs to helotry was for the good of mankind. And the Khmer Rouge really did think that resetting Cambodian society to "Year 0" and forcing the urban population into brutally run agricultural collectives was very much for the best. And on a more commercial front, Goldman Sachs' CEO Llloyd Blankfein really did testify before Congress that Goldman was doing "The Lord's work", even when that meant throwing together derivative products that their own personnel knew were financially self-destructing and bet against the success of once Goldman actually sold them.
So invoke my violation of Godwin's Law if you want, but the fact is that even pretty obvious evil-doers and lowlifes very seldom think they are being evil-doers and lowlifes.