back to article Salesforce Einstein: Enterprise AI breakthrough, or CRM Clippy?

Salesforce has unveiled Einstein, a deep learning platform it hopes will form the foundation of all of its future SaaS offerings. Touting years of development and hundreds of millions of dollars in both in-house development and acquisitions, Einstein will be baked into pretty much every major product Salesforce offers. …

  1. Anonymous Coward
    Anonymous Coward

    Needs data to work

    It possible could work if there was good data in SalesForce. Unfortunately though, most sales people seem to not log anything until the opportunity is just about guaranteed to land. That way they don't need to explain so many deals they have lost. It also explains why a lot of companies report earnings that exceed guidance. It's very hard to forecast when sales teams sandbag deals.

  2. harmjschoonhoven

    Albert Einstein

    would approve the misuse of his name by Salesforce, as long as it is not a quantum computer :-).

  3. allthecoolshortnamesweretaken

    "... alerting salespeople when a contact might be considering a competitor."

    And how is that supposed to work - other than by snooping around?

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