"The machine veered..."
"The machine veered to the left to avoid the child, but the child ran backwards directly into...".
So, a stationary machine "veered" when it saw something approaching? We don't usually speak of "veering" when stationary. Or maybe the machine veered while moving? I'm not clear I'd know what to do if a moving automaton decided to change direction when I was moving with an intention to avoid it, so should we expect a child to know how to negotiate that?
As for running backwards, I don't recall that I was ever able to do that, yet it's invoked as an explanation here.
I assume that the company had an opportunity to lay out a clear explanation, but it seems to have failed.