Re: Refund? @Doctor Syntax
I was not saying that there is not consumer legislation or small claims courts outside California, but that article itself says that that case would be unlikely to succeed outside of California.
I don't understand your analogy of Jane Fonda. Whether you had watched it or not is irrelevant. I appreciate that in the case of a tape, you retain physical control of the tape, whereas the MS product you never own a physical copy, but the point I was trying to make is that technologies become obsolete. The difference I will admit here is that MS are able to declare the technology obsolete, but suppliers are not legally bound to provide alternatives.
Maybe the providing servers run on Windows Server 2003 with one of the withdrawn windows application deployment frameworks, and porting it to a more recent version is not feasible/cost effective, rendering it obsolete.