I thought it was pretty plain:
"In addition to employee benefits and pay, the unions have accused Verizon of failing to live up to its FiOS fiber network deployments and claiming that the company plans to offshore much of its customer support operation.
The CWA took things a step further late last week, claiming its members have evidence that Verizon wants to offshore even more of its customer support jobs than previously believed."
Verizon wants to pay them a pittance and offshore as many as it can. I guess the union gives a damn about fiber deployments because they're projects that would have used more local labor?