Strike 1
The people that do the work at Verizon are and have been on strike. It's not over pay either, just employee abuse. Expect super low quality of anything from Verizon until the executives heads have rolled down the road.
Information security boffins have pilloried Verizon's latest data breach report, suggesting its list of top security vulnerabilities do not represent reality. The 2016 Data Breach Investigations report [PDF] is Verizon's ninth in the series drawing on a wider pool of data including some 100,000 security incidents and 2260 data …
Verizon lies. They will lie to your face to convince you to become a customer, they will lie to you once you ARE a customer to keep you, & lie out their arse to convince you that any attempt to leave them will cause you undue hardships. It comes as absolutely NO surprise whatsoever that they lie in a report about their security since it's bleedin fekkin obvious to everyone whom cares to look that they don't HAVE any security worth the name.
Verizon sucks so hard it makes black holes jealous. You know they're lying if their lips are moving.