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Southern Water uses Capita's AI tool to flush customer complaints

Hang on, wasn't Capita already handling things like billing, etc? Ah, AgentSuite comes to the rescue

AI + ML 11 Apr 2025 | 16

Capita's Northern Ireland school IT deal swells to over half a billion after Fujitsu exit

Education authority still searching for an alternative after 13 years

Public Sector 24 Mar 2025 | 19

UK energy watchdog slaps down Capita's £130M smart meter splurge

Regulator finds poor planning and overuse of consultants added to costs in ailing rollout

Networks 15 Nov 2024 | 174

Capita wins £135M extension on much-delayed UK smart meter rollout

Outsourcing firm has been building network for over a decade now – how's that going?

Networks 24 Sep 2024 | 234

Capita says 2023 cyberattack costs a factor as it reports staggering £100M+ loss

Additional cuts announced, sparking fears of further layoffs

Cyber-crime 6 Mar 2024 | 27

Capita wins uncontested extension to mega millions Northern Ireland Education contract

Latest £33M awarded without competition in 11+ years contract that's now worth well over half a billion

Personal Tech 27 Feb 2024 | 11

Capita scores £239M contract to manage mega public sector pension scheme

Cabinet Office clearly over Capita's breach in March that saw pension data exposed to criminals

Public Sector 21 Nov 2023 | 33

Capita class action: 2,000 folks affected by data theft sign up

Pensioners, employees and medical pros among those aiming to be compensated for data exposure

Cyber-crime 13 Sep 2023 | 13

Lawyer sees almost 1,000 complainants sign up to Capita breach class action

95% pertain to pension schemes administered by outsourcing giant, says Barings Law

Cyber-crime 21 Jul 2023 | 12

More UK councils caught by Capita's open AWS bucket blunder

As for March megabreach? M&S and Guinness maker Diageo warn pension members about data risks

Cyber-crime 22 May 2023 | 35

Capita staffers told attackers stole data from its own pension fund

Three months after mega breach by Russian cybercrime group

Cyber-crime 7 Jul 2023 | 15

Another security calamity for Capita: An unsecured AWS bucket

Colchester City Council says it and others caught up in new incident, reckons benefits data of local citizens exposed

Security 17 May 2023 | 31

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